Roadside assistance in Mountain View, CA
Flat or dead battery
in an office lot?
In an office lot off Charleston Road, a garage near Castro Street or the curb outside your place, gas or electric, we come to the car.
That is the arrival time the owner reports, and customers write the same thing back: across 17 reviews that name a number, the median is 15 minutes. It is what they wrote, not a guarantee we make.
Office parks and EVs
Plugged in, parked at work, or both.
It could be an office lot off Charleston Road where the car sat plugged in all day, a garage near Castro Street, or the lot at Shoreline Park after a long walk. Wherever it quits, leave it there. We bring the jack, the air line or the jump pack to it.
Of our first 57 written Google reviews
32 are about a tire
Park at an office on North Whisman Road at nine, come out at five, and the tire’s flat. We come to that same space, electric or gas, and first check whether the tire can be repaired.
- Battery testing & replacementTested first, replaced only if the battery is the fault
- Jump startsCars, work vans and heavy trucks
- Vehicle lockoutNon-destructive entry
- Fuel deliveryEnough to reach a station
- Alternator & starterReplacement on site
Central Expressway
Central turns into Alma.
Central Expressway runs beside the Caltrain tracks, and near the west end of the city it becomes Alma Street. Same road, new name. Read the sign you see, then the nearest cross street, like Rengstorff Avenue or Castro Street.
Telling us where you are
- Parking garage“Garage off Castro Street, level 3, by the stairs, black Model Y.” Every level looks the same, so the level number matters most.
- Office parkRead the number on the building, then the lot: “Building [number] on North Whisman Road, the back lot.” A building number is easier to find than a company name.
- Shoreline ParkSay which lot and what you can see from the car: “Shoreline Park, the lot nearest the entrance, gray Bolt.”
Verified Google reviews
“I called SOS road services as I needed urgent help with a flat tire. Stevan answered my phone call and provided such professional , kind and sincere support.”
Jasmin DApril 2025
“Had a really great experience with SOS Road Side Service. I was stuck in my work parking lot with a flat tire and Stevan picked up the phone on the first ring.”
Natalia GlebovMay 2026
“Best service ever! Very quick to respond, I only waited 5 minutes until I got service. Finished quickly too. Very friendly highly recommend! If you ever get a flat tire call Stevan!!”
cherry28634March 2025
Straight answers
Before you call.
Do you cover all of Mountain View?
Yes. Shoreline Park and the offices north of 101, Castro Street, El Camino Real, the Caltrain stations and the homes along Grant Road. Right at the Sunnyvale border works as well.
What are your hours?
7:00am to 8:00pm, seven days a week, including weekends and holidays. After 8:00pm, leave a voicemail and we call you back first thing in the morning.
Tesla with a flat: can you change the tire?
Yes. The technician changes tires on Teslas and other electric cars where they are parked. Tell us whether your car has a spare, and read us the tire size from the sidewall. If it needs a new tire, one can be fitted right there.
What will it cost?
You get a price before any work starts and you approve it before the technician begins. No charges appear afterwards that you did not agree to.
A real person answers during our hours.